No-Show Appointments/ Same Day Cancellation:

No-show appointments and same day cancellation are subject to an additional fee of $50. Pre-paid and deposit-held no-show appointments and same day cancellation will not be eligible for full or partial refund of any type. Leniency is at the discretion of myself.

 

Tardiness:

I typically arrange my schedule continuously, meaning I do not allot time for many breaks. Because of how my schedule is arranged, it is hard for me to accommodate those that are late to their scheduled appointments. Of course, I will always try to give a full session to each client. However, in the event that a client is late to his or her appointment, the service will be shortened to remain fit into my schedule. Unfortunately, appointments are considered to be "no-show" after 15 minutes of tardiness. Late appointments are eligible for reschedule with an additional holding deposit incurred, per my discretion. The holding deposit is non-refundable. Leniency is at my own discretion.

 

Appointment Guests:

As long as the client being serviced is comfortable having an additional guest present, I am fine as well. I have seating in the waiting area as well as in-session seating available. I have wi-fi, television and refreshments available to make the environment welcoming for all. I wanted my shop to be a place where my clients can be comfortable and share their experience with others if they choose. I ask that guests respect my space and comply with appropriate building etiquette. But absolutely no children are allowed at the bar for their own safety. 

 

Refunds:

Bare Beauty Bar Co. does not issue refunds of any sort under any circumstances. It is up to the discretion of myself, whether or not a refund will be issued. In the event that I initiate a cancel or reschedule, a refund may be requested. Issuance to the client(s) / student(s) is to my discretion.

 

Communication:

I frequently give clients and students my personal cell phone number for convenience. My business phone is active during business hours. I ask that everyone allow up to one business day for expected response from us. My assistant or I try our best to reach everyone, assist everyone and service everyone. As with anything in life, I have to enforce boundaries, even though I love you all and I love my business. I ask that my clients and students remain respectful and polite throughout interactions with me, whether at the shop, online or via phone / text. I reserve the right to restrict communication and future booking rights where boundaries are disregarded or disrespected. I value my time, my business and my clients / students. I thank everyone for the continued patience and support.

 

Payment Methods:

Acceptable forms of payment include cash, Cash App ($cashbarebeauty), Apple Pay (please contact me directly for Apple Pay ID), Square, manual credit / debit card (Visa, Mastercard, Discover, AMEX), Zelle 8138085508 and Venmo @chely-cuesta. 

All appointments require a 25% deposit to schedule. Any form of acceptable payment is due upon completion of the service. For course students, there are options to either pay in full upon enrollment, or pay the deposit. For students choosing to split payments by depositing first, the remaining course balance will be automatically applied 7 days prior to the course date. For late enrollments (within one week of class), full payment is due at the time of enrollment. Course and payment policies may vary upon my own discretion.